Frequently Asked Questions

COVID19

We are continuously monitoring the situation, and adding in the recommended protocols by the CDC in all of our locations.

All college movers have been familiarized with the hygiene and social-distancing practices outlined by the WHO and CDC. Because of the way our platform is designed, each mover will arrive independently to your residence. Outside of your move, all touch-points in the market are virtual, with no large team gatherings or meetings. The majority of our communication with customers and movers is digital, and we do not perform in-home consultations.

If a UMovers college mover or customer lets us know of a positive COVID19 test, we will notify individuals who may have been exposed.

Services

UMovers can gladly provide you with trucks, equipment, and any packing supplies you need to make your move a breeze. You will have the option at checkout to select a truck and additional equipment for your move. If you select a truck for your booking, we will provide you with a truck and professional driver on the day of your move.

Not to worry! Click here to read our blog on what moving supplies you may need, depending on what exactly you're moving. If you would like some professional advice, don't hesitate to call UMovers at: (434)233-0499

Yes! We can handle all of your packing and unpacking needs to make your next local or commercial move a breeze. When you hire packing and unpacking services with UMovers, you'll never have to lift a finger. We'll work with you to make sure everything is safely packed to your liking. All you have to do is point and let our men handle the rest!

UMovers college movers can be reserved Sunday through Saturday between 8:00 AM and 8:00 PM excluding US holidays.

UMovers is a student and student-athlete owned and operated moving company that can tackle any task at hand! Our team specializes in, but is not limited to, loading, unloading, packing, unpacking, junk removal, and local moving. With that said, if you need a labor service completed and it is not one of the options previously mentioned, don't hesitate to reach out and ask! Our men are flexible, smart, and ready to serve your every need.

Booking & Payment

Yes. Unlike our competitors, UMovers charges an hourly labor that is fair, honest, and never "low-balled" through an estimate. You can feel confident in scheduling a service that is fair and never rounded up. If our college movers finish before the time you had reserved, you are ONLY charged for the time they worked. 

Similar to eating at an all-you-can-eat buffet: the strength of our college movers typically account for two people! With that said, we understand that selecting the appropriate number of college movers for a move can be difficult when planning. Please reach out to us and chat with one of our representatives directly as we will gladly provide our professional opinion! At the end of the day, we will make sure you are 100% satisfied with the service we provide, we can add or reduce the college movers needed after the appointment is scheduled.

After your move is completed, we will send you an invoice to the email you provided us. You can pay the invoice with card or PayPal or Apple Pay.

No, UMovers will never ask you for payment upfront. We send the invoice after your move is completed so you only pay for the time actually used.